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All the customers in the first batch has been contacted via email and been provided with a tracking number.
On behalf of the entire AAW crew, we would like to take this opportunity to thank each and everyone of you for the great support to us! We truly appreciate! We are still working hard on the rest of the orders which the impressions are received in mid/late Jan, once they are ready and shipped out, we will contact those customers accordingly.
What matters equally important to us is the after sales support. We just don't leave you behind. Should you have any questions regarding your order, your earphone, or wish to learn more about AAW line-ups, especially our newly launched universal in-ear monitor, Nebula One, please feel free to contact our customer service support. We are always glad to assist.
Hope you all will enjoy your new earphone, and Happy Chinese New Year to all of you!
Now that you mention the Nebula One's, I remember there was going to be a couple of random winners of a pair of those, is that still happening?? Can't wait for my CIEMS!!
Hi Datroi54, of course, the Nebula One is ready for lucky draw, but we probably need to wait slightly longer because some of the drop participants hasn't sent in their impressions and finalise the orders. Just give them a little bit more patience and we will make announcement on Massdrop once we are ready for the 3 pairs lucky draw.