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KellyMac
0
Apr 5, 2019
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are These compatible with the Shure 425 IEM?
Apr 5, 2019
scutts
107
Apr 5, 2019
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Shure 425 is not in our compatibility list. If you’d like to know how we can add them, please send an email to support@adv-sound.com
Apr 5, 2019
KellyMac
0
Apr 5, 2019
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Can you explain why they are not compatible?
Apr 5, 2019
scutts
107
Apr 5, 2019
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We need the actual samples of the IEM’s in-house in order for us to design the Eartune Fidelity tips precisely. 425 has a slightly different housing design compared to 215 and we have not had an opportunity to get them scanned. This is why 425 is not in our compatibility list.
Apr 5, 2019
KellyMac
0
Apr 5, 2019
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ok I already bought the custom eartips because I called Shure and they said all of the Shure products are the same. That was before you answered. I will send an email and have them added for compatibility. Is there anything else I can do?
Apr 5, 2019
scutts
107
Apr 5, 2019
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SE425 and SE215 has different housing. Also we are not affiliated with Shure, so please inquire us for any custom tips related inquiries. In order for us to design the custom tips, we need the sample of IEM to be loaned to us. This is why you must send us email at support@adv-sound.com to be able to effectively handle your issue. We cannot guarantee fitment with SE425 and I recommend that you first cancel your order with Massdrop and begin conversation with our support team to see what we can do for your case.
Apr 5, 2019
KellyMac
0
Apr 5, 2019
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I just sent it. Thank you.
Apr 5, 2019
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