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The IEMs arrived DOA. They could not be powered up. The charge indicator LED remained RED(charging) until I gave up after 36 hours. I also tried several different USB chargers without success. Looks like a total bust.
1/8/19 update: After contacting Massdrop and Advanced regarding the issue, I was offered by Massdrop to return the product for a full refund, or keep the product and receive a 25% refund. Advanced offered to replace the product. I chose to have the product replaced by Advanced. I have received the replacement product and it is working well.