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Showing 1 of 43 conversations about:
Flopsygoose
2
Dec 15, 2015
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I wrote to Massdrop customer support but did not get a response about this.
ChristopherJ
1189
Dec 17, 2015
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FlopsygooseHey Flopsygoose, CS will coordinate this with you.
Flopsygoose
2
Dec 17, 2015
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ChristopherJThanks for the update, Christopher. I appreciate your efforts.
m_Assdrop
39
Dec 17, 2015
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ChristopherJLooks like I have the same problem here. 22mm firehose strap :(
ChristopherJ
1189
Dec 26, 2015
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m_Assdrop@monocline @nisan-3 @Bobnovine If you've received a 22 mm strap and you want the 20 mm size, please reach out to Customer Support on your Transactions page.
https://www.massdrop.com/transactions
https://www.massdrop.com/transactions
m_Assdrop
39
Jan 16, 2016
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ChristopherJJust got an email from Hillary in CS saying strap is only available in 22mm, and my only recourse is to return everything for refund. Definitely doesn't sound right. Where do I go from here to get the right strap?
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