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Eric_Lee
6
Oct 23, 2015
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It's unfortunate that Massdrop or AKG is packaging goods with damage. I normally could tolerate "for testing" and "quality control". However, I too have a scratch here and there, black residue, and some white glue residue (fingerprint) near the jack on one of the earpads. I'm in the manufacturing business and this is pretty sloppy from AKG. Do they not use gloves? I had to use alcohol and goo gone and the fingerprint residue still faintly shows up. Been scrubbing for like 5 minutes. One of the bass control dials is loose and does not rotate easily. One of the earpads is stitched poorly and not uniform.
Be wary and check your headphones. The packaging was immaculate with plastic wrap and 4 taped areas around the opening. The headphone audio seems intact and delivers what I read here from others.
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Oct 23, 2015
TastyPastry
33
Oct 23, 2015
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That is disgusting! Truly awful business. I can't believe AKG just threw these towards Massdrop thinking nobody would mind that they were damaged and mishandled. Just because the price was reduced--mind you these typically sell just over $100 new on eBay anyway, at least the trend has been congruent with this statement for the last few months--does not mean we will be happy to accept a damaged product! Very, very bad business ethic, this is.
Oct 23, 2015
Eric_Lee
6
Oct 23, 2015
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It's a bit disturbing. I still like the headphones and now it's whether I want to settle for these concerns (minor to some) or request an exchange and test the lottery again.
I find it odd too because I recall the original description stating that this was categorized as B-stock purely because of a packaging redesign; this leads one to believe the headphones should be in tip-top condition.
I also cannot find the bump identified in the head-fi thread. I will try outside in the sunlight later. I fear for refurbished headphones inserted inside new packaging with newly printed serial numbers. There are no serial numbers on the headphones that I can see.
Oct 23, 2015
TastyPastry
33
Oct 23, 2015
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It's odd; my pair, while having some odd black smears which came off in my hands, seems to be in a condition that I would classify as new. That said, judging by a few posts prior, it seems I was lucky in this regard. I also would struggle to decide if the hassle of returns was worth the time investment, especially if you are not located in the United States.
Yes, Will made it clear that these were brand new, perhaps even several times, but I find it very difficult to understand how a new headphone can already have dents. Another user theorized earlier that AKG had 'scavenged' parts from [perhaps] older headphone returns, breaks, etc, and added that it would make sense due to the immense quantity of returns the early 267 models would have warranted due to poor construction. As for the bump, several purchasers including myself have found that the bump is either not present, or extremely difficult to observe.
If I recall correctly, the product number is written on the original box of the headphones. That said, if what was said before about the possibility of AKG scavenging parts to make Frankenphones, then I suppose it's also possible we have units with the fragile part (before the upgrade in the ~7000th unit) that were just placed in the box which read a high product value. I have, however, talked to a 267 owner on Head-Fi who has the updated version, and he says his does not have this bump as well.
Oct 23, 2015
Eric_Lee
6
Oct 24, 2015
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Exactly. I wish Will or another Massdrop rep could chime in and quell these concerns. These are assumptions based off the product in our hands, but there is definite logic. For a new product to have dents, scratches, or dirty fingerprints with some chemical residue cannot be classified as "new".
There is a possibility that the bump has been reworked to be invisible as well, so can't point fingers yet on that one. So few people are posting that it can also lead me to think I am just being picky.
My worst fear is that it is a return as well as a old batch with the design flaw repackaged in a box with a serial number above 7,000.
Oct 24, 2015
Syko
10
Oct 26, 2015
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you have to take off your left ear cushion to see the serial number, or right one ... i cant remember which one i took off but its underneath the ear cushions. they're reasy to put back on tho so dont worry about taking those off
Oct 26, 2015
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