Why haven't I received a shipping code or response from customer service for my order in over 3 weeks?
Hello, I apologize for using the community to post a customer service ticket essentially, but I haven't gotten any update from this website for my FIRST ORDER regarding some headphones I ordered. Essentially, my partner ordered me some gaming headphones ( Drop + EPOS PC38X) a few weeks ago. I have an attached screenshot of the confirmation code on this post. Normally I'd expect a shipping code to be provided, at most, a week later, but I decided to give this website a little bit more patience because to begin with, my girlfriend was skeptical, but after reading some posts on Reddit recommending this site, I convinced her it wasn't a scam. 3 weeks later, lo and behold, we still have not gotten any kind of shipping update. I am just wondering, on average, how long it takes for an order to get to the buyer here. I have ordered from websites like Shien and etc, so I am not really stressing anything, but considering the fact that I sent customer support an e-mail 10 days ago and have...
Sep 8, 2024
EDIT: After taking a more accurate measurement (using a mirror and a ruler with notches instead of just a small tape measure) my previous measurement was too small.
EDIT 2: Just saw a side-by-side comparison with the k550 and k702 AE and take back the thing about these looking a little bit smaller.
EDIT 3: Just did a more accurate approximation and got between 64 and 65 millimeters. The only image I could find that I could use was at an angle, but I did tried to measure in a way that the skew would affect the measurement as little as possible. I also had to use the k712 pro.
Some of these headphones were sent out to reviewers before this drop started, including Linus