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Archetapp
4
Dec 19, 2014
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Know you guys are super busy MD, but I'd just like to know why mine would say that it was returned to sender? Was I one of the seventy that received double or something?
Dec 19, 2014
Mark
3186
Admin User
Dec 19, 2014
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Yes, we shipped you two pairs of headphones using the exact same label printed twice. We can't recall "only one" since they have the same label, so we have to recall both. Once they get to our warehouse, we'll take one of the two and reship it to you using UPS 1-day. We'll take the second and rebox it and send it to one of the unfortunate souls who haven't had anything shipped to them yet.
Dec 19, 2014
Archetapp
4
Dec 19, 2014
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Okay, sound good! Thanks for everything! :)
Dec 19, 2014
Mark
3186
Admin User
Dec 19, 2014
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You're welcome, thanks for your patience!
Dec 19, 2014
xinanbei
1
Dec 19, 2014
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Mine wasn't shipped and may be one of the two sent to you will be sent to me```
Dec 19, 2014
Archetapp
4
Dec 19, 2014
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Well, it says it was delivered back to the sender, so you might be getting it soon :)
Dec 19, 2014
Ubiety
5
Dec 19, 2014
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Mark, I have been trying to follow the amount of posts here, please pardon if I missunderstaood ro re-ask. For those of us that had USPS shipping notices earlier and after three days all that is tracked is the label creation, does what you are describing coincide?
Dec 19, 2014
Mark
3186
Admin User
Dec 19, 2014
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USPS (Canadian) orders often have problems with tracking, it's rather unreliable, your pair of headphones have been shipped and are on route to you... even if tracking isn't updating. It's very likely it just says "Shipping Label Created".
Dec 19, 2014
Ubiety
5
Dec 19, 2014
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Thanks Mark.
Previous drops with USPS seemed to at least make it across the border with the tracking. Thanks for confirming it is on its way.
Dec 19, 2014
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