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This drop is a bargain fundamentally. K7XX is of great output quality and wearing comfort. However, I am rather disappointed by the item I received. Scratch at the bottom of plastic outer ring of right unit, and the serial number isn't within 300 (167th participation).
Your efforts to handle the drop and manage the shipment are appreciated, however, promise is promise. If you cannot fulfill these terms, please just don't mention those from the very beginning.
You did remove the protective clear film covering the outer ring right?