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bkachur
1
Feb 3, 2015
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I sent an email to Massdrop but I figured I'd post here since I wasn't getting a response and the drop is almost over.
I had to cancel the credit card I used on this drop. Is it possible to change the credit card on the transactions or do I need to cancel and re-buy on the drop?
Feb 3, 2015
tommydadog
177
Feb 3, 2015
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They do take a couple days to reply as they are human, if you are part of the drop already, just stay in it and they will get back to you, if your payment option fails after the drop ends, they should help you sort it out and change payment options if its required.
Feb 3, 2015
RShack
163
Feb 3, 2015
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While waiting for another item to ship, I had a credit card expire, so just needed to update the expiration date for the new one. No way to do that, so I deleted the card, assuming the site would then invite me to input a new one. Wrong, impossible to do. So I emailed them. They told me I could just wait for them to contact me once the drop was over, but they suggested it might be safer to just cancel the order then do a new order with the new card. Which is what I did.
Feb 3, 2015
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