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Dinorex
1
May 24, 2019
I just noticed that bottom cushion is not one piece and have separation right down the middle where you can see crease in the picture. Is this how the chair is designed? [Edit] I've contacted support staff and got reply almost immediately. They are working to send me the replacement part. Kudos for very prompt response.
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(Edited)
Nickg1018
16
May 29, 2019
DinorexIs that not how it's supposed to be? Mine seems to be the same
Dinorex
1
May 31, 2019
Nickg1018Based on how much the seat bottom (back portion) sinks after few minutes of sitting time, I don't think that's how it's designed.
Nickg1018
16
May 31, 2019
DinorexI sent in an email, they didn't really confirm if that was how it was supposed to be or not and instead are just sending a replacement lol
Dinorex
1
Jun 3, 2019
Nickg1018Did they email you the shipping information yet? It's been a week but no follow-up yet.
Nickg1018
16
Jun 4, 2019
DinorexNo, nothing yetv
Nickg1018
16
Jun 9, 2019
DinorexAnything for you?
Dinorex
1
Jun 9, 2019
Nickg1018Due to the new processes, I was told to wait a bit longer.
SanBaberu
0
Aug 9, 2019
DinorexMine is the same. Did you ever get that replacement?
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