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Showing 1 of 32 conversations about:
nelson
5275
Dec 26, 2014
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andy.p
2
Jan 8, 2015
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nelsonNormally even a reply of "we have no news" is totally acceptable. A week after the latest deadline, this is getting frustrating. If I didn't want these silly little cubes so bad, I would have cancelled my order. It would be nice to get a message stating that nothing is happening, as opposed to radio silence.
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We are waiting for Amber to get back to us on the revised estimated shipping date for the remaining outstanding orders. We will update everyone here as soon as we do.
We sincerely apologize for this unexpected delay on your order, and we appreciate your patience while the order is being prepared. However, if you prefer to not to wait and want to cancel the order altogether, just reply to this email at support@massdrop.com, and we will take care of your request right away.
Expect an update from us on 12/31 or sooner if something comes up.