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Showing 1 of 1166 conversations about:
payodpanda
958
Jan 5, 2015
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It's been quite a long time since I've reported this to Massdrop. I did not get the extra base studs which I paid $5 for. I have emailed support, I have commented in this thread, but no response from anyone as I've experienced is usual.
Great job, Massdrop! I'll be recommending you to everybody I know.
Jan 5, 2015
pingpongplaya
5
Jan 5, 2015
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payodpandaI didn't receive my extra bases as well.
Jan 5, 2015
payodpanda
958
Jan 6, 2015
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pingpongplayaWhat can we do about it if they choose to ignore us? Just sit by?
Jan 6, 2015
Craftyhack
10
Keyboard Club Member
Jan 6, 2015
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payodpandaOnly option I am aware of if there is no response from Massdrop is to dispute the charge for the $5 with you credit card company, and depending on when it was charged and your credit card's policies, there might not be much time left to do that (60 days from purchase is typical I think).
Jan 6, 2015
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