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Arozzi Arena Gaming Desk
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Showing 1 of 342 conversations about:
Arozzi Arena Gaming Desk
SantiagoDraco
611
Jun 3, 2017
Just received my desk yesterday and assembled today. Initially I was pretty impressed with the quality, and in some ways I still am. However the laminate on the tables is, to be honest, shoddy. I have 3 flaked edges (one chipped) and none due to me as I was very careful and the desk was assembled on think shag carpet. I'm sure that Arozzi will make this right but I wanted to give my initial impressions.
I'd buy the desk again but it seems there are still some kinks to work out. The desk top quality needs work imo. Not a real quality laminate like I was expecting.
The edges should have a protective trim, I think.
Edit: I should note that with the mat installed this is all covered up and it looks great. Still doesn't make it right but I can live with it until something can be resolved with Arozzi.
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ArozziScott
678
Arozzi
Jun 3, 2017
SantiagoDracoWe agree you have every reason to expect a perfect product. Actually we suspect that some of these damage issues to the laminate are happening during shipping. Contact us at service@arozzi.com
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SantiagoDraco
611
Jun 4, 2017
ArozziScottHi Scott. I sent an email to service@arozzi.com, just waiting on a response. Thanks.
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ArozziScott
678
Arozzi
Jun 5, 2017
SantiagoDracoGreat. Our team works normal business hours so you should hear from someone tomorrow.
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Browndude
5
Jun 7, 2017
SantiagoDracoDid you receive a response and how did they offer to fix the issues?
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SantiagoDraco
611
Jun 8, 2017
BrowndudeI received a prompt response and they offered to replace the damaged tops. They are standing behind their product.
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