Arozzi Arena Gaming Desk Discussions | Drop

Jun 18, 2017

I would love some kind of response from @ArozziScott as I am still here sitting with a desk that is impossible to assemble as it only has one leg and it cannot even support itself.

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Jun 18, 2017

Dota2We were all at E3 last week. I apologize for the delay in responding and that you did not get what you needed the first time around. Please get in touch with service@arozzi.com and tell them what you did or did not receive in the last package and they can make it right.

Jun 18, 2017

ArozziScottI did but no response. I've even called a live customer support and the lady said she couldn't do anything for me.

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Jun 18, 2017

Dota2OK, then you will hear from us. As I said everyone was out of the office last week at E3 except the warehouse staff and the lady who answered the phone. Please give us a chance to get caught up.

Jun 18, 2017

ArozziScottAlright. Apologies if I sound rude, it's just a combination of being sent one leg delaying my build even further behind than I anticipated which is slightly frustrating.

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Jun 18, 2017

Dota2No problem,. I understand your frustration. It is just bad luck that it happened while we were so distracted. We're back to full strength in the office tomorrow.

Jun 18, 2017

ArozziScottCan I get what I need shipped to me tomorrow? I'd love to finally have two working legs and a non damaged/chipped desk. I still haven't gotten any response via email regarding my issue btw.

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Jun 18, 2017

Dota2Shipping stuff is not my department. Check with the service team, please.