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ajcrow86
1
Jan 4, 2018
I need Arozzi support. I am missing the backrest bolts for my chair I just got...
louie_dogg
27
Jan 5, 2018
ajcrow86Not implying anything, did you check if they were pre-installed on the backrest? I didn't read all the inserts in the package and was expecting a small package of bolts... then noticed all the bolts were in place, waiting to be unscrewed for installation.
ajcrow86
1
Jan 5, 2018
louie_doggYeah the instructions stated they were pre-installed on the backrest. They were not, there were no bolts in the threading and there was no packaging with bolts. I ended up getting some from my local hardware store but I need the Arozzi bolts to be able to attach my plastic cover on the mechanism.
louie_dogg
27
Jan 5, 2018
ajcrow86The Arozzi bolts are pretty sturdy too. I dunno what you got from the hardware store but it’s worth getting what Arozzi supplies. Also have a washer and lock washer (split) for each bolt fyi.
ajcrow86
1
Jan 5, 2018
louie_doggI reached out to the support email yesterday. Still waiting for a reply.
ajcrow86You can contact support at service@ arozzi.com.
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