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Got mine yesterday and put it together after work. Everything was included and in good condition, box was a bit beat up, but that's UPS for ya. Really enjoying the chair, appreciate the drop guys!
My box was a little beat up as well. However, I noticed that there was a crack in shield (the cover that is already installed) on the left side of my seat. Hoping I can get a replacement.
Edit: Contacted Arozzi and they got back to me quickly and are sending me a replacement! I love these guys!