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gort82
1
Jun 10, 2017
@ArozziScott Received my chair yesterday, the box was very damaged. I opened it this morning and the hinge mechanism for the back of the chair was destroyed. I would like to return and get a replacement. Please advise me on the next steps.
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gort82We are sorry for your trouble. Contact us at service@arozzi.com . We will get you taken care of. However, please cut the team a little slack this coming week as the whole front office team will be supporting our new product introductions at E3. We will still work as quickly as possible but it's likely to take a bit longer than usual with the extra workload of the show.
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