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mecenas
2
Jun 14, 2017
I'm SO SAD with this drop. This is my first gamer chair and even convinced my wife we should get a chair for each to increase our APM but the result left a lot to be desired. The shipment arrived earlier than expected but both boxes were badly damaged from the outside, my wife's chair had big tears on the sides but we thought it was only box damage so we proceeded to assemble of them. For starters, both chairs came with a side plastic cover damaged, mine more than hers. We turned a blind eye on it since it was only an aesthetic issue but the real problem, and reason for our disappointment was that her chair's base became damaged, tilting the angle on 2 legs and making it very annoying to sit for fear of tilting forward aside of
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being a danger hazard since there's so much stress on the front wheels that they bend, risking to break sooner rather than later. I already contacted customer service but this took all our evening, first, building the chairs, then diagnosing the problem with her chair.
mecenasWe apologize for the freight damage. We understand how frustrating it can be. But we will get you taken care of. Please don't try to use the chair with the damaged base.
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