I am still waiting for the chair to even SHIP. I've been in contact with Massdrop support and they said that they're still waiting for confirmation from Arozzi. I joined before December and the drop ended weeks ago, yet my order hasn't even progressed past label creation yet. Now I'm reading that people are being shipped the chair with the wrong and/or missing parts? Ridiculous. This is my first time buying anything on Massdrop and it has left a sour taste in my mouth, without a doubt.