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penguinairlines
Anyone have that gray hexagon wallpaper from the latest email?
This gray, domed hexagon wallpaper looks like it would be awesome on a curved widescreen! I wonder if anyone has this, or if whoever staged the photo at Drop can chime in?
Apr 23, 2024
Darthjaeger
Adding/Including Memories
I lost my dad last year (2023) and have been finding ways to include keepsakes/memories in my workstation. I've dabbled here and there with doing small woodworking projects and attempted a wrist rest from a piece of oak I picked up with him from my great uncles wood shop. I milled it to fit a 60% keyboard as I hadn't decided what keyboard I would be using it on and thought that's where most of my wrist would be in contact even typing on a full keyboard. I gave it a torched/burn appearance as I really was lost in what to do. I found an old shell casing from going hunting with my dad in my hunting pack and decided to imbed it into the end of the wrist rest so it would just have a little difference and a small story behind it as well. I have other things around my workstation from family and friends, but it just feels a little more special having worked on it and adding something small that has a memory for me to it. (Purple was my grandmothers favorite color and I have kinda now...
Apr 8, 2024
vlad.the.impale.ale.r
Stylish Modern Device Holder
It's a bit pricey, but the wood is nice and the geometric angles are modern and stylish. Dig it.
Jan 1, 2024
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I am sorry I missed this comment for some reason. First let me say that I am sorry that your chair showed up damaged. This does happen from time to time because the delivery people are mad that they are having to deliver a 60lb+ box and they do not take the proper time and care they should with such a big box.
Second, Massdrop does not accept returns and does not give refunds. There are very few exceptions to this policy. One of the reasons that we are able to offer such great pricing on products is that we do not have the expense of return/exchange/refund situations. For any exceptions to be made the Head of our Community Support Team would need to make that call.
Lastly, Arozzi has great support and what ever part is damaged on the chair they will ship you a replacement part very quickly. I have seen this happen from time to time in the discussions of chair drops and Arozzi is always there to assist. You can email them directly at service@arozzi.com.
Last note: If you purchased on the last drop then that means during the time you were trying to get in touch with the Community Support Team they were probably out for Christmas or New Years and they are a little behind on tickets right now so the response time is slower than expected.
Cheers.
From Claudio: (written before I realized I was on her account) We did get a response, actually multiple ones, but it’s the same, we do not offer returns, but according to th return policy, it says if it arrives damaged, etc, we can return it. If you could directly email me or private message me somehow so I can give you the order information and her email address, that would be helpful, nobody from the support team has helped us, and we have had it for nearly 1 week. She’s extremely frustrated and she’s anout to contact the credit card company or PayPal to dispute the charge. It’s honestly my worst experience with mass drop ever, and I’m extremely frustrated. I understand it’s not entirely Arozzi’s fault, but this is plainly ridiculous that we have to email back 5 times, and get the same response despite the return policy agreeing with us.