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Showing 1 of 404 conversations about:
The_E_P
1
Apr 13, 2018
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Received the shipment way in advance (two days early) of when the drop was supposed to arrive. I was ecstatic about putting it together to use, but when I doing an inventory of items in the box notice a small tear on the front cushion of the seat. To remedy the issue, I called into Arrozi customer service and they directed me to Jennifer. She was really nice and listened to the issue I was having. She told me exactly what they needed from me and that they will ship out a replacement by the end of Friday with tracking information. It's a bit unfortunate that there was ever an issue in the first place but Arrozi does stand by their product!
arozziserviceteam
91
Arozzi Service Team
Apr 13, 2018
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The_E_PIf they said they would get it out by the end of Friday then they will. Thank you
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