This was a COMPLETE ripoff. I doubt I’ll use the website again because of this. The chair came broken in SEVERAL areas. I emailed massdrop customer service with pictures of the damaged goods I received and got zero response from them. Will not be buying from this trash website again.
Tldr; I paid $130 for a broken chair, and then massdrop never got back to me about getting my money refunded when I sent them pictures of the chair being broken when I received it. Just pay full price guys, it’s not worth the bs.
ThekswiggleThere not. Yes they will send you replacement parts but there almost guaranteed to send you incorrect or damaged parts. I had to rebuild my chair THREE times and it's still slightly broken. The only compensation/reply I have received is 20$ cash from massdrop.