So, I got my chair, which I am super stoked about! However, when I received the package, the box was completely opened. I don't know if it came open during shipping or was intentionally opened or what, but the tape was perfectly split in half and box opened (took pictures). It looked like it was all good inside though, so I went on.
Well, last night when starting to put the chair together, I noticed that the hard foam type plastic at the base of one of the armrests was cracked and a fairly large chunk had ripped off the bottom (immediately took pictures of this too). So it's missing a chunk of the black foam and there are a couple cracks throughout the rest of the piece of plastic foam, which makes it look pretty bad and worries me that it will rip off completely soon.
Is this worth trying to get a replacement over? I hate to ask for a replacement because I don't know that it'd be able to be fixed without a whole new base seat part of the chair, which is a lot to replace for just a piece of the base of the armrest being broken. But at the same time, I was excited about having this and it sucks that it's already in disrepair. Thoughts?