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Showing 1 of 120 conversations about:
Vendi
0
Jul 16, 2017
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So what's the difference other than color between the pro and the non-pro? I've looked on the website and in the discussions and can't find anything.
ArozziScott
678
Arozzi
Jul 16, 2017
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VendiYes, it seems in our rush to get the product up on the site before the drop we did not get all the specs correct. Our apologies.
In addition to the three color design which costs more to build, the Pro has an upgraded mechanism and gas lift which supports more weight. Up to 330 lbs. The standard is 230. The pro also has adjustable and lockable rocking function. So in addition to recline where just the seatback goes down and locks, you can also lock the seat and seat back together in a tilted position.
In addition to the three color design which costs more to build, the Pro has an upgraded mechanism and gas lift which supports more weight. Up to 330 lbs. The standard is 230. The pro also has adjustable and lockable rocking function. So in addition to recline where just the seatback goes down and locks, you can also lock the seat and seat back together in a tilted position.
ZachHilty
11
Jul 17, 2017
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ArozziScottbecause you guys failed to properly describe the product I ordered a regular, not realizing I needed to order a pro. I already submitted a support ticket, but if you can please help me rectify this, need to go up to pro .
ArozziScott
678
Arozzi
Jul 17, 2017
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ZachHiltyWe don't have any control over that part of it, sorry, you'll have to fix it with Massdrop. I apologize again for our error.
ZachHilty
11
Jul 17, 2017
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ArozziScottAh I'm sorry Scott I was just reading quickly I thought you were affiliated with massdrop. I also filed a support ticket email since they have no phone number to contact them hopefully get things squared away shortly.
Ziggerty
0
Jul 18, 2017
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ArozziScottYeah, this is really too bad. I thought it was just a color change
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