Showing 1 of 21 conversations about:
Emile
23
Feb 24, 2017
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Mine finally came in today. Very cool light, but one of the two that I ordered is completely dead (the Nichia one). Massdrop, can I get a replacement? I figured it out, one of the flashlights, there is no spring there! So the battery never makes contact to charge and operate. :-( Other people should check for the spring if yours is not working.
Feb 24, 2017
LukasM
760
Commerce
Feb 28, 2017
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Hey Emile,
Sorry to hear about that. If you haven't already, make sure to reach out to our CS team so we can get you squared away.
Feb 28, 2017
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