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I just received an email from Massdrop indicating if I didnt respond to their proposed solution they would "solve" my ticket.
Only problem is I never received anything indicating a proposed solution.
Anyone else get this email?
I got the exact same email, I sent them all the photos they asked for and they replied that I would be contacted as soon a they could resolve the issue. Then today I get this cryptic email asking if I have anything more to add or if I need more time to "work through their response"! Are you Friking kidding me!
I would reply asking what the solution indicated was.
I did just that, we'll see.
I haven't received any emails from them today. Received one yesterday saying they would update us on the situation in a few days.