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Showing 1 of 244 conversations about:
Smacky
1
Jan 30, 2014
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Is there a warranty on this despite not being sold by an authorized vendor?
andrew.b
261
Jan 30, 2014
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SmackyFrom their ToS: "
WARRANTY
To determine if your item is eligible for a warranty return, review the paperwork that came with the merchandise or contact the manufacturer for specific details. In the event that the product purchased experiences defect or failure which otherwise would be covered by the product’s manufacturer warranty, please contact Massdrop via support@massdrop.com with a description of your problem along with your Massdrop Order ID.
Massdrop will request for the product to be sent back to a specified return address (which will be provided to you via email). Upon receipt of the defective product, Massdrop will make every effort possible to ensure your satisfaction by shipping you a replacement product. Massdrop will pay for all shipping costs related to warranty service. Massdrop also reserves the right to refund the purchase price as its exclusive warranty remedy."
To determine if your item is eligible for a warranty return, review the paperwork that came with the merchandise or contact the manufacturer for specific details. In the event that the product purchased experiences defect or failure which otherwise would be covered by the product’s manufacturer warranty, please contact Massdrop via support@massdrop.com with a description of your problem along with your Massdrop Order ID.
Massdrop will request for the product to be sent back to a specified return address (which will be provided to you via email). Upon receipt of the defective product, Massdrop will make every effort possible to ensure your satisfaction by shipping you a replacement product. Massdrop will pay for all shipping costs related to warranty service. Massdrop also reserves the right to refund the purchase price as its exclusive warranty remedy."
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