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darthkarki
9
Apr 7, 2019
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So, I just got these and they smell strongly of cigarette smoke. Who do I contact about that?
Apr 7, 2019
Ray1235225
2
Apr 9, 2019
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Any update?
Apr 9, 2019
Yessin
7
Apr 9, 2019
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just use the Massdrop help center and send them a message,
Apr 9, 2019
darthkarki
9
Apr 10, 2019
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Massdrop support was very helpful and will be sending a replacement. Hopefully this one will be better :)
Apr 10, 2019
Ray1235225
2
Apr 10, 2019
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How was the process of returning it? Did they refund the shipping fee?
Apr 10, 2019
darthkarki
9
Apr 10, 2019
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So far very good. They sent a prepaid label and asked that I ship it back once the replacement arrives which is a policy I very much appreciate.
Apr 10, 2019
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