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Vincenzo
29
Feb 16, 2015
I will be the first to say that Massdrop is certainly an innovative idea and possibly has the potential to be a true game changer in the retail industry. However, I feel like the process is no where near as reliable or successful as say an Amazon Prime. Yes, I may be paying closer to the full retail price for products, but I'm guaranteed two day shipping, which in today's global marketplace is a luxury like that is invaluable. Especially, if you are a working professional and you need your equipment immediately. I ordered these speakers on Jan 27th, nearly a month later, and I have no confirmation that they will be here any time soon. The drop originally boasted a ship date of February 11, if that's what the drop says that should be the date you guys plan to ship it to my actual house. Not the date they you expect the products to be shipped from the vendor to your warehouse. This is misleading and not fully forthcoming with potential customers. I advise that Massdrop take an in depth look at their shipping and receiving methods and protocols. Like I said I think this is an amazing service, it just needs to be smoothed out around the edges. I may be a returning massdrop customer, however, after this whole process I certainly wouldn't order something that I need as soon as possible, again. With that being said, I do hope these are on their way now. And to the 12 people that have been delayed on the 12 bamboo orders, I'm sorry that happened to you and I feel for you guys!! Best of Luck!
terencetruong
0
Feb 16, 2015
VincenzoI agree!
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