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Thanks guys
I asked audioengine about this and they couldn't do anything for me - but I did send them this workaround in hopes they'd post something like it on a FAQ or something. It's the best workaround I've found so far:
1) plug in the D3 (light comes on) 2) open the app 'usb audio player pro' (the free trial version works fine!) 3) use the volume setting in the APP to access and raise the HARDWARE USB volume to max in the app (or lower if you prefer the safety, or 92% or less to prevent clipping) 4) once set, you can quit 'usb audio player pro' and enjoy your new volume setting everywhere in android! software volume buttons can now be used to lower (but not raise) the overall sound level.
(in other words, once you set the D3's hardware level to max, the android volume controls work perfectly, modulating it down with software, so you only have to do this once per insertion)
Hope this helps. Honestly, because of this issue, I wouldn't buy these for android, I'd buy something with physical volume buttons on it... But for other uses (windows, mac, iOS, etc) I do think the D3 is an amazing value and it does sound great once 'turnt up'!