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Mine arrived today, everything is great and working, except it came with the acrylic 'tube holders' broken out of the box. All 4 of them. I don't really need these, right? Its not like the tubes gonna pop out or something if these aren't holding it in place, right?!
The acrylic pieces are certainly not critical components of the amp/DAC. If you would like to have replacement for those though, just email us at email@example.com. We might have spares that we can ship you.