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You guys appear to have messed up. In the two boxes I have received, one 110V Silver and one 110V Black, there are no tubes. The description expressly states that a 6922 type tube would be included.
I've checked the shipping box and Aune box thrice over and have found no trace. Nor does the manual mention it.
So I have to assume the description is wrong. But, as far as I'm concerned, I paid for this expecting it came with a tube, and I hope you guys will do the honorable thing and send me two of them.
The alternative, I guess, is that Aune has some SKUs which include the tubes, and others which do not. (The tube-shaped hole in the styrofoam makes that a possibility.) In which case, it's time for you guys to begin yelling at them :)
ED: Just skimmed the thread and found I'm not the only one to get missing tubes. Aune...good grief.
As an alternative to waiting until all the orders are fulfilled before receiving replacements (let's face it, we're looking at at least another week and a half, optimistically), can you guys credit us or something? Or send us the missing tubes without having us pay for shipping another two times?
At the very least, you guys should be opening up every box - they aren't sealed anyway - to check if there's a tube in them. It wouldn't add much to the shipping process and would save everybody involved a bundle in shipping costs.
Is there a reason you're posting this here and aren't emailing email@example.com about it?
They all should come with tubes. Aune offers a model with a cheap 6N11 and one with an "upgrade" 6922 tube. Everything else about the models is the exact same.
I think suffice to say, Aune definitely has some bad quality control. Makes me wonder about the internal quality of these things.
Just received mine today, and UPS/USPS screwed up the order to go further from my location. But the Aune T1 sounds amazing. Thank you Massdrop for an amazing product.
For anyone with difficulties with sound settings in Windows, go to Control Panel -> Sound and set SPDIF Aune T1 as default, then right click it for Properties, and set Supported Formats to include up to 96kHz and Advanced to 24-bit/96kHz. Otherwise, you can go the WASAPI route and bypass Windows Sound Mixer in all.
BTW, for anyone wondering, these setups work:
RCA In -> Headphone
USB -> Headphone
USB -> RCA Out
RCA In -> Headphone out (same time with) USB -> RCA Out.
RCA In bypasses the Tube DAC so only the amp is applied. To take full advantage of both the amp and Tube DAC, use USB In -> Headphone/RCA Out.
RCA In to RCA Out does NOT work. Also, using USB -> RCA Out with speakers doesn't allow the volume knob to control speaker sound.
@bilditup1 Check again in the photo. There should be a styrofoam cover over it. Pretty hard to spot. Otherwise, blame Aune.
1,000,000000000,00 INTERNET POINTS to bubbly.
We've received numerous posts and emails about missing tubes. It's hard to spot, but 99% sure it's in the box under the styrofoam disc as shown in bubbly's photo. There are multiple posts here mentioning it as well.