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warden51
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Jul 24, 2014
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Has everybody that ordered and paid received their notice that the thread was in? I have not heard anything. This is my third order with them, but not sure if I order anything else. I also ordered and paid for the iron that they had and still have not heard anything on that order either. I've sent them an email trying to get an answer as my friend ordered thread AFTER i did and she received her tracking number. Has anyone had this problem like I'm having and if so did it ever get fixed and you received what you paid for? Pam G warden1951@cox.net
Jul 24, 2014
Mark
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Jul 24, 2014
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warden51Hey warden51,
Sorry for the delay, about 90% of the orders have shipped out and yours will be going out today!
In terms of the Oliso Irons, they're shipping directly from the Oliso warehouse and they've notified us that they shipped 40 units out two weeks ago, and that the rest would be shipping shortly (we need to follow up with them about it). This announcement was emailed to everyone participating in the buy as a notification.
Your experience with us has been worse than most peoples, and I sincerely apologize for that. We're still working out a few kinks in the process with crafting vendors and hope that you'll forgive us for these early hiccups.
Mark
Jul 24, 2014
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