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HeatherV
520
Operations
Aug 18, 2015
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Quick update for the group. We spoke to our vendor earlier today and they let us know that the first half of the group's order is on its way to our warehouse now. Based on the tracking provided, these are scheduled to come in tomorrow. Our warehouse team has been forwarded tracking info and will be standing by, ready to get these packed up and turned around as soon as they come in.
The rest of the group's order is still being processed in Italy. They are still on schedule to ship the remaining orders to our warehouse in time to meet the expected ship date. We will remain in contact with them and update the group as soon as we receive shipment confirmation.
Sometimes shipments get delayed en route, not to worry as we will keep the group posted throughout the process and notify you all if anything causes delay. Thanks for your patience and expect an update from us on 8/25 or sooner if something comes up.
Aug 18, 2015
ajtaylor
0
Aug 18, 2015
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How do we know,if we're in the 1st half or 2nd half?
Aug 18, 2015
HeatherV
520
Operations
Aug 19, 2015
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For group orders that need to be separated into batches, we will prioritize and accommodate orders that were placed first. Those who are in the first batch will receive an email with tracking info no later than 2 business days after the bulk shipment arrives at the warehouse.
Aug 19, 2015
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