Click to view our Accessibility Statement or contact us with accessibility-related questions
Showing 1 of 79 conversations about:
HeyMatthew
105
Nov 13, 2016
bookmark_border
I got this keyboard from the last drop and, while nice, it has some serious issues with multi-key functions in software like InDesign, Photoshop, etc. I've contacted AZIO and they're aware of these issues and are working on fixes. They've promised me a replacement keyboard just as soon as they get some in that are working properly...
Just keep this in mind before buying this keyboard if you want to use it for anything other than basic word processing.
Nov 13, 2016
emoji
145
Nov 13, 2016
bookmark_border
HeyMatthewOh no, that doesn't sound good. I also bought this keyboard in the last drop, but I had it shipped to a family member since I live outside the US. In other words I haven't tried typing on it yet. So the problem is that this keyboard only supports 2-key rollover or something like that?
Nov 13, 2016
HeyMatthew
105
Nov 13, 2016
bookmark_border
emojiThere is an issue with using CMD + SHIFT + Z and things like that on the left side of the keyboard. Using the right modifiers works fine but disrupts the workflow.
AZIO is aware of it and will replace the keyboard for you if it's a problem.
Its an issue with CMD + SHIFT and some other modifiers.
Nov 13, 2016
emoji
145
Nov 13, 2016
bookmark_border
HeyMatthewLeft modifiers are the issue. Got it, thanks. I'll keep that in mind when I finally get my hands on it.
Nov 13, 2016
andypak01
430
Nov 14, 2016
bookmark_border
HeyMatthewThat's what was wrong with it. I got mine from B&H Photo and was wondering why it wasn't working.
Nov 14, 2016
HeyMatthew
105
Nov 15, 2016
bookmark_border
andypak01If you contact AZIO, they will get you a replacement arranged. Might take some time as they don't have any Bluetooth models with the fix currently available, but they'll get them out as soon as they can. Or, if you're still within the return window at B&H, you could probably return it and reorder one later.
Nov 15, 2016
Danielsan
8
Nov 15, 2016
bookmark_border
HeyMatthewErr...is this limited to the BT model or both?
Nov 15, 2016
andypak01
430
Nov 15, 2016
bookmark_border
HeyMatthewI got the USB model since that is the only one of the two with light. I noticed it would not work with keyboard shortcuts in photoshop but works fine when using command shift S for save on other programs like PDF. Odd since short cut works in Lightroom. I only noticed issue in photoshop so far.
Nov 15, 2016
Danielsan
8
Nov 16, 2016
bookmark_border
andypak01Not working in Photoshop would be a deal-breaker for me. Strange that it works in Lightroom... Illustrator? InDesign? Just curious if it's a conflict between MacOS and Adobe apps, but there's an allowance for Photoshop.
Nov 16, 2016
View Full Discussion