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169 requests
Product Description
Your keys say something about you. Every time you take them out to open something, pass them to a friend, or leave them on the table, they catch eyes Read More
Purchased in November as a Christmas gift for mum in 2019. Daily usage with only 3 keys. Broke on April 25th 2020. The binding strap/thread felt rather flimsy at first glance and finally gave way. Please advice on warranty/ returns.
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EDIT: Would have given 2 stars.
However, emailed Bellroy Team. Customer service was prompt and offered me a replacement. "Bluesteel" is no longer available, and I was given an option of five other colours instead.
From the webpage, it says that the second edition features improved durability. Hopefully improvements were made to the binding and it would last longer this time round. 🤞