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GAtoME83
15
Sep 2, 2019
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I purchased a set of BD Distance Carbon Z trekking poles from MassDrop about 2.5 years ago. They probably have a total of 60 days on them, and the spring-loaded handle buttons have rusted and no longer work. Not abused, not much wet hiking. I should add I still have 6 year old Carbon Corks and they work fine. I contacted BD about the Distance Carbon Z’s, and here was their response: Unfortunately, that item is no longer covered under warranty.
We are happy to offer you a discount code you can use to purchase a new one at 40% off. 
  • Code should be entered in the Enter Promo Code box in your shopping cart to see and apply the discount. 
  • Code will only work one time, for one product only.
  • Code does not expire.
  • Code will NOT work on Web Specials, Sale items or other package pricing.
You can use this code on our website: So here’s my beef: The buttons shouldn’t have failed on a $160 set of poles…they rusted…what kind of metal did they use? And secondly, I’m kindly directed to their website, where EVERYTHING is on sale (including this exact pole), and I can only apply the discount code to full retail pricing… so….thanks for nothing. Maybe I’m expecting too much but I’m going to switch brands. I thought I would share my experience.
Sep 2, 2019
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