JdougetHey @Jdouget - We definitely have support! I just looked over your account but I don't see any support tickets being submitted. Have you already tried submitting a request to us? Either way, can you please try submitting a request through your transactions page (https://www.massdrop.com/transactions)
You should receive an automated email afterwards stating that the request was received. If not, please let me know and I can try to help troubleshoot from here! :)
You should receive an automated email afterwards stating that the request was received. If not, please let me know and I can try to help troubleshoot from here! :)