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BeardthDegree
8
Feb 17, 2017
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Pretty sure I won't be purchasing from Massdrop again. You could say they "dropped" the ball on this. Good plan to get lots of people interested, take their money and wait out until they can't dispute the charge anymore. Expected ship date is past, there needs to be an update or refund. Period.
Feb 17, 2017
kisula
Feb 17, 2017
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it could be the vendors fault, not massdrops.
Feb 17, 2017
BobaPhat
31
Feb 17, 2017
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It likely is the vendors fault on the delay, the communication however, is ridiculous.
Feb 17, 2017
kisula
Feb 17, 2017
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Yeah... They should be more active here, and not just ignore peoples concerns and e-mail us every now and then, but still i understand that it takes lots of resources to be active on every items message boards. I really don't mind that it takes so much time to get those headphones cuz just got new ones little while ago,.
Feb 17, 2017
Avocadots
18
Feb 17, 2017
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I'm the same way. I believe it can sometimes come down to the vendor as they ship to Massdrop and Massdrop ships to us. I've ordered a fair amount from Massdrop and usually get the items in and around the timeframe they provide. This is the first time that I've had this type of issue.
Feb 17, 2017
BlackHawk8100
0
Feb 17, 2017
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From 2 days ago: " Just about there! We've been in touch with the vendor regarding the group's order and they've let us know that they are still working to gather and pack the group's order for shipment to our warehouse in New Jersey. We will continue to check in with them throughout the fulfillment process and update the group again as soon as everything is en route to us!Expect another update from us on 2/23 or sooner if something comes up.If you have any questions, please visit our Help Center (https://massdrop.com/helpcenter). " -email
Feb 17, 2017
Avocadots
18
Feb 18, 2017
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Yeah, I got the email too, but I don't think it's the most fair to attribute one drop from Massdrop that has delayed times have someone never use this service again. I also have the Godspeed keycap drop which just got delayed another month, but im not threatening to cancel any orders. It's only been 4 days over the expected ship date with an explanation as to why it's taking longer than usual. I don't know why people have this overwhelming hate right now.
Feb 18, 2017
BeardthDegree
8
Feb 21, 2017
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Massdrop has not sent any emails with clear or transparent communication. That is on them.
Feb 21, 2017
kisula
Feb 21, 2017
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starting to think about it, it's been over a month from the purchase date, and they haven't even sent them out yet... i hope they compensate us someway cuz this is not acceptable, no matter who's fault it is, one thing is sure that it isn't our fault and we shouldn't be the ones "suffering" :D
Feb 21, 2017
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