Refusal to take responsibility.
Hi, Just thought I would make a note here of your handling of my issues. I ordered a pair of HD6xx headphones and then earlier today recieved the package. I drive to go and get it, as I like in the UK I had to pay import tax and handling fees. These total £47.92. The breakdown being £35.92 in tax and £12 in fees. These taxes were calculated of the shipping label of the box, which marked the shipment as the 6xx headphones of $199 value. Before leaving the parcel depot, I open the box to find a $35 lord of the rings mousepad. So now the problem is not only do I not have the headphones, but you have marked the shipment wrong so I have paid £47.92 fees for the handling of the mousepad. Which would have acrued £0 of fees if marked correctly as it is under £135. I go back to the desk but as I have already paid the fees I am unable to reject the shipment, but as the box said 6xx, there was no way for me to know before opening it. I contact support and they offer me a replacement, which...
Jan 17, 2025
Originally: I'm kind of disappointed with this unit. First, the good things: it sounds good, is very easy to use, is small and light, and will drive a lot of different headphones as long as the impedance is not too high. My Yuin PK1 sound good although the Sennheiser HD 6XX are a bit of a stretch (but that's to be expected).
The disappointing aspect is the range of the radio: with the unit I have it's only about 3 or 4 meters. Anything farther than that and the audio stream starts to stutter. I have also noticed dropouts when holding it in my closed hand or, when clipped to my shirt, my torso gets in-between the GET and the streaming source. And forget about taking it into an adjacent room. One other anomaly is that it failed to turn off once (the indicator stayed a solid green) and I had to reset the unit in order to restore it to working order.
Not sure if my unit is defective or if this is a limitation of the design. I'll contact the maker and see what they say.