Refusal to take responsibility.
Hi, Just thought I would make a note here of your handling of my issues. I ordered a pair of HD6xx headphones and then earlier today recieved the package. I drive to go and get it, as I like in the UK I had to pay import tax and handling fees. These total £47.92. The breakdown being £35.92 in tax and £12 in fees. These taxes were calculated of the shipping label of the box, which marked the shipment as the 6xx headphones of $199 value. Before leaving the parcel depot, I open the box to find a $35 lord of the rings mousepad. So now the problem is not only do I not have the headphones, but you have marked the shipment wrong so I have paid £47.92 fees for the handling of the mousepad. Which would have acrued £0 of fees if marked correctly as it is under £135. I go back to the desk but as I have already paid the fees I am unable to reject the shipment, but as the box said 6xx, there was no way for me to know before opening it. I contact support and they offer me a replacement, which...
Jan 17, 2025
1) Bluetooth radio is weak, On my Pixel XL (which has bluetooth issues with lower power devices) putting anything, including my hand, between the phone and the GET will cause the connection to stutter and drop. On my Sony (which has really good BT) I can get maybe a 10-12 ft line of site (maybe 6ft with a wall) before the connection starts to drop out. I was hoping to have some freedom from the device I am streaming from but realistically it has to be close to your body (or on it) to work.
2) The volume knob has too much initial resistance and then is pretty loose once started. This makes it quite difficult to dial in the volume while still and almost impossible while walking/moving.
Overall I like it, I use it everyday, but those two issues make it inconvenient.