Click to view our Accessibility Statement or contact us with accessibility-related questions
TKBPH
13
Aug 7, 2018
checkVerified Buyer
I really, really, wanted to like this product, but I have too many issues with it to recommend it. The sound quality is great, and it paired very easily with my iPhone 6S, it actually has enough power to decently drive a set of HD600s, and it happens to actually have a usable microphone for making calls (this is quite a feat, as I have never found a non-boom headset mic that actually makes good calls). HOWEVER (and this is a HUGE "however"), the lack of a locking switch for the buttons and volume wheel, combined with a lack of a dedicated app, is a massive deal breaker. I am a professional studio recording engineer, and I do much of my mix checking while I am out and about in the city. My first time using the Bluewave Get, when I went to press "pause" on the unit, because the volume wheel is directly opposite the pause button, my thumb caused the volume wheel to crank all the way up -absolutely BLASTING my ears!!!! I had to take a day off of work just to rest my eardrums. Then, the next time I used the unit - being VERY careful not to repeat the same mistake, the volume wheel must've gotten brushed against when the unit was paused when I went into a store, and when I resumed play, once again, my ears got utterly BLASTED again. The fact that there is no switch on the unit to lock the buttons and volume wheel, is flat out UNACCEPTABLE. Did no one testing this actually use it in the real world before selling this to the public? This is a device made for audio enthusiasts - people who care about their ability to hear. This product is downright dangerous to ANYONE who relies on their hearing for a living. I must say that I am EXTREMELY disappointed. I also have an EarStudio ES100. That device not only has an INCREDIBLE iPhone app (which also has the invaluable options to add crossfeed, adjust EQ, control the microphone volume, and even activate the mic in order to mix in the ambient sound, from all around you, with the music, in order to better hear your surroundings!), but also NEVER unintentionally raises the volume, and offers SIGNIFICANTLY better control over the analog volume, so that the volume can be raised and lowered very slowly, so as not to completely blow out your eardrums. In addition, the EarStudio updates their app, AND their Firmware VERY regularly.
Needless to say, I am very disappointed in the Bluewave Get, particularly knowing that there is a competing product on the market with NONE of the serious flaws that the Bluewave has, that offers many more useful features, and costs the same. I'd also like to add that I have ABSOLUTELY no connection to any of the companies or products that I have mentioned, in any way, shape, or form. I'm simply an engineer and consumer, who appreciates well thought out, and SAFE, products.
Pierre111
413
Aug 10, 2018
TKBPHHello TKSB, we are very sorry you had those issues. For safety we recommend lowering the volume on your source device in a way the max level on the volume wheel would be appropriately safe, we certainly value safety when it comes to dangerously high spl. Note that you only have to set this volume once. your phone should remember the level associated with GEt and go back to it at every connection. For the key lock feature it's available on our last firmware update, please visit www.bluewaveaudio.ca for instructions and details. Please also note that the Massdrop version is the Hi Gain version. we also offer a unit with a lower gain, more appropriate for high efficiency earphones
TKBPH
13
Aug 11, 2018
Pierre111Your own manual says: “For best performance, leave the volume on the source device at maximum level” Also, I tried to update the firmware, and your website also says that it cannot be done on a Mac, which is kind of ridiculous, as this device is billed as being so good with iOS devices. Lastly, I purposefully ordered this version to use with HD600s, which are not “high efficiency“ headphones.
Pierre111
413
Aug 11, 2018
TKBPHOK TKBKH, it is true that it's the best performance, but i meant for safety purposes. In any case. we have a guaranteed satisfaction policy, you can drop us a email at info@bluewaveaudio.ca for a full refund if the product is not satisfactory for you.
PRODUCTS YOU MAY LIKE
Trending Posts in Audiophile