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Product Description
Legend has it that the Yasha were an ancient class of spirits who presided over subterranean treasures. Before they were assimilated into Japanese culture, however, they were also seen as man-eating demons and devils—the kind you see depicted here in six different styles Read More
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Been flagged on this and looking into it.
Ok, this is quickly becoming a bit of a “he said she said” situation so we’re putting this on pause until we can figure out exactly what is what.
The current situation is as follows:
B.O.B claims on Instagram that he is the sole artist and proprietor of the Yasha keycap
We contacted our seller who has informed us that MEMEDA is the original designer and also produces all Yasha keycaps
B.O.B had worked with MEMEDA in the past to distribute their keycaps since no one at MEMEDA speaks English
MEMEDA has supplied us with an original 3d rendering and file data for the Yasha keycap from 2018
We are talking with B.O.B to get an understanding of his side
So that’s where we’re at. Once we figure out exactly who made what here then we’ll work with them to properly launch this product. Until then, we’re going to put this sale on hold and continue talking with all parties so that we can find a resolution.
Your (and by extension Drop's) handling of the situation has been very poor and unprofessional. As a buyer I want to know that the money I'm giving Drop goes to the creator and it is Drop's responsibility to ensure this.
You answered poorly to a creator you're benefiting from and who is a victim in this situation. The fault might not be fully on Drop but you are accountable for some of it. If you've been "held in the court of public opinion" it was not just for things said in private conversations but also because you repeatedly sold items that had some kind of issues (case in point). Maybe instead of complaining that the public is being unfair Drop should improve their product QA and sourcing methods which would prevent those issues in the future.
I fully support @bobcap and I will think twice before buying from Drop in the future.
EDIT: syntax and grammar
Seems like you just come to conclusions out of thin air. Sounds about in line with your thinking and the comments you're making. My bad if I offended you, Mr. I work in industry and claim to know shit on the internet.
oh boy... I just got mine, is it too late to ask for a refund? XD
TBH they look like a good switch, I have yet to test them, but after learning about this I think I will get my pandas somewhere else if I so desire.
The creator has said he has nothing to do with this and you are remaining silent. That is concerning on various levels. This combined with INVRY and Holy Panda fiascos is making me doubt the validity of this site. Please provide some sort of response to this at least.
Hey Everyone,
BOB worked with someone named MEMEDA to create the CAD/3D Model for this keycap (and others). As part of their working arrangement, MEMEDA managed sales of the keycaps to some distributors. BOB sculpts one key, models it, and molds the rest.
BOB and MEMEDA broke up without a formal agreement covering design ownership. BOB feels like BOB owns it, MEMEDA feels like MEMEDA owns it, this is a conflict between BOB and MEMEDA.
As for these keycaps, they were made the same as every other BOB Yasha, then MEMEDA sold them to a distributor. For the distributor, this is business as usual, MEMEDA was always the point of contact for sales, so the distributor proceeds as normal, then sells them to DROP.
We have contracts with our distribution partners that require all sales of designer work to carry approval from the design owner. We’ve been working with this distributor for a long time, they get a lot of business from DROP, so our contract is very important to them and they operate within the terms.
In summary, MEMEDA sells the keys to the distributor, BOB doesn’t know MEMEDA is still selling the caps, the distributor doesn’t know that MEMEDA is selling the caps without BOB, so BOB sees the listing on DROP, accuses us of stealing/whatever. BOB has since removed those accusatory posts, having realized DROP did not steal anything.
As for these keycaps and BOB, we’re done for now. We’ll fulfill existing orders and send the rest back to the distributor.
WillI can understand why BOB might have made some of those claims given the radio silence, from what I understand. Its great that it was all a big misunderstanding. But I am not sure I would say they were out of line given the circumstances.
Maybe you guys should remove B.O.B from the product name to avoid confusion. It might be the same. But it isn't being sold with the consent of BOB or supporting them monetarily (assuming that you haven't been charitable and given them a cut).
The description literally says "Made by hand by B.O.B. Handcraft...", Drop continues to drop the ball and completely suck at holding themselves accountable with proper communication to both vendors and buyers. Come on, do better. It's not that hard. Or at least accept responsibility - at the end of the day you're the ones selling it. You are not blameless.
I purchased this thinking it was made by B.O.B and now come to find out its not. I already got a shipping notice. How to I get a refund and send it back, or stop it from shipping. Emailing Drop is pretty pointless because there dont reply for days...