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Showing 1 of 52 conversations about:
ohwowhi
3
Jun 14, 2017
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I purchased mine 2 years ago and it just died. Bonavita says there is nothing that can be done, no repairs offered (even if I pay) and I can't even buy just the base or just the kettle to replace what is broken. They basically said I am out of warranty and to go away. Pretty bad service for a $100 kettle imo.
Brad2021hk
11
Jun 15, 2017
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ohwowhiSince you have nothing to lose, you can try fixing it. I had mine for about 2 years. It was intermittent and then stopped working. Opened the base. I think the pins that touch the socket on the kettle get bent in too much and make poor contact. I bent them to be tighter on the socket. Also scraped the contact points a little with a pick and then cleaned them with alcohol and gauze. After that, the thing has worked fine for another 6 months.
givemeyourshoes
426
Apr 11, 2018
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ohwowhiI wish mine had lasted that long. Mine does 13 months in. I'm waiting to hear back from their warranty form.
ohwowhi
3
Apr 11, 2018
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givemeyourshoesWish you the best, they did nothing for me and I ended up purchasing a Hario stove top kettle which while less convenient seems a lot more robust.
givemeyourshoes
426
Apr 12, 2018
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ohwowhiAs to not be without a kettle while I wait on them, I picked up a Brewista 1.2L stove top kettle with built in thermometer. It's way nicer. And I can take it camping.
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