I purchased the 5 cup version of this coffee maker. It looks good but that’s it. There is no heated plate under the carafe so the coffee rapidly cools. The carafe will not keep it hot. I pour out more coffee than I get to drink. Plus I get grounds thru the filters regularly. I’ve gone back to my old brewer. This Bonavita brand is crap! A waste of money. My worst Massdrop purchase ever!
rs57binderI have brewed literally thousands of cups of coffee with mine... I use it every day. I'm serious, how are you messing this up? How many scoops of grounds are you using? Are you using a paper filter in the basket? The carafe isn't supposed to keep it hot, it's supposed to stop it from cooling down quickly.