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Bortoletti Letter Opener & Magnifying Glass Set

Bortoletti Letter Opener & Magnifying Glass Set

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Product Description
Founded in 1980 in Venice, Italy, Bortoletti Fonderia Artistica makes beautiful products for people who take pleasure in reading and writing letters, and in keeping a well-stocked desk. Among them are this letter opener and magnifying glass Read More

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IrishEyes
7
May 22, 2018
Nice design, great Customer Service from Massdrop, Bortoletti are probably the worst packers/shippers we have had the misfortune to deal with.
We joined two drops from Bortoletti, This one arrived last Friday and the other one (a pen and inkwell) arrived on Saturday. When we opened this up we discovered that the large glass bead on the handle of the letter opener had two large chips out of it. We found two pieces of loose glass in the box. These pieces fill most of the larger chip, but that still leaves a large chip out of the broken glass bead.
The second drop was intact... Except the nib on the pen had one tine bent at 90 degrees to the other. Given how they were packed and the condition of all of the other parts this means that either they deliberately packed it in this condition (unusable) or they bent the tine on the nib as they packed it.
Either way I can safely say that we are not impressed with Bortoletti's shipping department.
DaveHoff
687
Jul 2, 2018
IrishEyesHi IrishEyes,
Please contact our customer service department regarding how these items arrived, we can surely make things right! I have just spoken to the Bortoletti vendor who read your comment and is very concerned about this and what they can do to help.
Cheers,
IrishEyes
7
Jul 18, 2018
DaveHoffWe contacted customer service at the time and were issued partial refunds, I will contact them again due to your message.
Massdrop customer service was excellent throughout.
Thanks.
RayF
22214
Apr 20, 2018
Care to give us some measurement? Is thing 3” long or 3’ long? So typical of MD to omit...
WinterCharm
28
Apr 26, 2018
ಠ_ಠ
RayF
22214
Apr 26, 2018
WinterCharmDon't worry, it's only a story...probably.
DimaG
610
Apr 20, 2018
Quaint.
treal512
435
Apr 20, 2018
DimaGSoo fancy o_o
AnnaDo
1
Apr 23, 2018
DimaGI saw them in person, they are such fine pieces. The details are rare to find nowadays... And fairly heavy, too! The real thing :)
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