Showing 1 of 53 conversations about:
ArthurM
2682
Dec 3, 2015
bookmark_border
We have some news to share with everyone regarding this drop. Our freight forwarder told us today that our shipment is currently being held up at Chinese customs. They are dealing with extremely high volumes right now, and unfortunately, the customs clearance process this time around is taking longer than usual. We have communicated to our freight forwarding partners the urgency of this order, and they will be putting forth their maximum effort to push it though.
Once the shipment arrives at our warehouse, our team will be prioritizing this order and will aim to turn it around the same day. However, when the order does arrive, it will be past the estimated ship date. We are very sorry for the delay and any inconvenience it may cause. If you do not want to wait for your case, please reach out to our support team at https://www.massdrop.com/support, and they will issue you a full refund.
Expect an update from us by the end of the day Pacific Time on 12/9 or sooner if something comes up.
Dec 3, 2015
McArgent
1
Dec 3, 2015
bookmark_border
If you guys get stuck with extra pairs, I would probably be interested in a second pair.
Dec 3, 2015
airjames
10
Dec 4, 2015
bookmark_border
I may have a couple extra. Will keep you informed.
Dec 4, 2015
alex.kang
0
Dec 9, 2015
bookmark_border
I emailed you guys the same day that I was informed about the update, was told 3 days later that it was too late.
search
Dec 9, 2015
View Full Discussion