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Madotsuki
82
Nov 17, 2015
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Going to throw in my issue here to add to the complaint pile. Light usage of the S1's over the course of just a month and the left channel died out on me. Was this drop only possible because these were factory rejects thrown into a discount bin, or are Brainwavz always this bad?
This has been my second pair of Brainwavs that have died after not even heavy usage or rough handling (in fact, this one wasn't even used outside, just used at my home computer when I had my hair done nicely and didn't want to put cans on).
I'll see how they handle my request for an exchange (since Massdrop dumped the responsibility to them to directly handle my request), but this will most likely be the last pair of Brainwavs I ever purchase.
Nov 17, 2015
nicpope
448
Nov 23, 2015
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To anyone having issues with their Brainwavz products please reach out to Brainwavz for warranty replacement. If for any reason you're still having trouble please reach out to Massdrop Support at the link below and we'll make sure you're taken care of.
https://www.massdrop.com/support
Nov 23, 2015
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