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ArthurM
2682
Sep 14, 2016
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Just about there! We've been in touch with the vendor regarding the group's order and they've let us know that they are still working to gather and pack the group's order for shipment to our warehouse in New Jersey. We will continue to check in with them throughout the fulfillment process and update the group again as soon as everything is en route to us!
Expect another update from us on 9/20 or sooner if something comes up.
If you have any questions, please visit our Help Center (https://massdrop.com/helpcenter).
Sep 14, 2016
bao.andyyy
1
Sep 16, 2016
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Hi Arthur,
The right earphone on my S5's that I got out of this grab bag died suddenly with no reason. Who should I contact about a replacement? Massdrop or Brainwavz? The warranty says 24 months and it's only been 13 since purchase and one side is already dead.
Sep 16, 2016
Thannerbobins
15
Sep 16, 2016
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I would look into it yourself, I'm not sure who to contact but usually the people adding updates to these discussions don't reply to people.
Sep 16, 2016
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