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molwax
1
Jul 25, 2015
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i have not received the item after about 10 days now and counting...how long does it take for shipping??? can i check the tracking status?
Jul 25, 2015
ArthurM
2682
Jul 28, 2015
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Hi @molwax,
Yes, please check your email from 7/9 for your tracking info.
-AM
Jul 28, 2015
molwax
1
Sep 2, 2015
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hi ArthurM
i have finally received the item, but it came only with 1 tube instead of the 2 tubes that we paid for. reading this forum, i realize that many of us experienced the same problem. i've sent some emails, but nothing so far as to how the issue will be resolved. please advise...
Sep 2, 2015
ArthurM
2682
Sep 2, 2015
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Hi @molwax,
We are sorry to hear that you are missing a tube from your order. Our support team is currently dealing with a high volume of tickets and will be reaching back out to you shortly.
AM
Sep 2, 2015
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